Yes, we recommend booking your appointment in advance to secure your preferred time. However, we also welcome walk-ins when availability allows.

For most treatments, we recommend wearing comfortable clothing. Depending on the treatment, you may be asked to remove certain clothing, but we always provide appropriate coverings for your privacy and comfort.

If you’re coming in for a facial consultation or treatment please arrive with minimal to no makeup as this allows us to properly assess your skin and perform the treatment more effectively.

Yes, we understand that plans can change. We ask for a minimum of 48 hours’ notice to cancel or reschedule to avoid losing your £50 deposit fee. In the case of unplanned emergencies please contact us as soon as possible if you need to make adjustments.

Currently, we do not offer gift vouchers, but we’re excited to announce that we will be introducing them soon! Stay tuned for more details, and feel free to check back with us for updates.

Some treatments may not be suitable during pregnancy or breastfeeding. Please inform us if you are pregnant or breastfeeding and we can recommend safe alternatives.

Our opening hours are:

Monday-Tuesday 6pm till 9pm

Wednesday Closed

Friday: 2pm till 8pm

Saturday: 10am to 8pm

Sunday: Closed

Yes, you can request a specific therapist when booking your appointment. We will do our best to accommodate your request, based on availability.

Yes, we offer tailored treatment packages and membership plans that can provide great value. Please speak with our team to find the best option for your skincare needs.

We kindly ask that you arrive on time to ensure you receive the full benefit of your treatment. If you arrive more than 10 minutes late, unfortunately, your appointment may be cancelled, and the deposit booking fee will be forfeited. We appreciate your understanding and encourage you to arrive early to avoid any inconvenience.

For optimal results, we recommend using the high-quality, clinic-approved products that we provide during your treatments. This ensures that your experience is tailored to your specific skincare needs and meets our strict safety and efficacy standards.

Yes, we do offer mobile services for select treatments. Our team can come to your home, providing the same high-quality care and expertise as in our clinic. Please note that this service is subject to an additional fee. Contact us for more details and to check availability for your preferred location.